Regulations of the Ameco online store
defining, among others rules for concluding sales contracts through a store containing the most important information about the Seller, store and consumer rights.
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order processing
§ 7 Right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
§ 12 Provisions regarding Buyers who are not Consumers
Annex No. 1: Model withdrawal form
§ 1 DEFINITIONS
Working days - days from Monday to Friday, excluding public holidays.
Account - a free Store function (service provided electronically) regulated by separate regulations, thanks to which the Buyer may set up his individual Account in the Store.
Consumer - a consumer within the meaning of the Civil Code.
Buyer - any entity buying in the Store.
Regulations - these regulations.
Store - Ameco online store run by the Seller at https://ameco.com.pl.
Seller - Zbigniew Maurer, entrepreneur running a business under the name Zbigniew Maurer Ameco, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and running the Central Register and Information on Economic Activity, NIP 7281206115, REGON No. 471649483, ul. Zakładowa 145/147, 92-402 Łódź.
§ 2 CONTACT WITH THE SELLER
Postal address: ul. Zakładowa 145/147, 92-402 Łódź
E-mail address: ameco@ameco.com.pl
Phone: 601250050
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store you need:
device with internet access
web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.
§ 4 SHOPPING IN THE STORE
The prices of goods visible in the Store are total prices for the goods, including VAT.
The Seller notes that the total price of the order consists of the price indicated in the Store: the price for the goods and, if applicable, the costs of delivery.
The goods selected for purchase should be added to the basket in the Store.
Then the Buyer chooses from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
The order is placed when the content is confirmed and the Buyer accepts the Regulations.
Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
The Seller will provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium at the latest upon delivery of the goods.
The Buyer may register in the Store, i.e. set up an Account in it or make purchases without registration by providing their data with every possible order.
§ 5 PAYMENTS
You can pay for your order, depending on the Buyer's choice:
By ordinary transfer to the Seller's bank account.
Through the payment platform:
Allegro
Cash on delivery, i.e. cash on delivery of the goods to the Buyer.
Cash when picking up your personal good.
If the Buyer chooses to pay in advance, the order must be paid within 5 Business Days of placing the order.
The seller informs that for some payment methods, due to their specificity, payment of the order by this method is possible only immediately after placing the order.
§ 6 ORDER COMPLETION
The seller is obliged to deliver the goods without defects.
The term of the contract is 7 business days.
In the event that the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order after payment.
In a situation where, under one order, the Buyer purchased goods with different delivery dates, the order will be processed within the time limit applicable to the goods with the longest delivery time.
The goods are delivered only within the territory of the Republic of Poland.
Goods purchased in the Store are delivered depending on which method of delivery the Buyer has chosen:
Through a courier company
The buyer may pick up the goods in person at the company's office during its opening hours.
If the Buyer chooses personal collection, the goods will be ready for collection by the indicated date of order completion, and if the Seller has indicated the date of sending the goods - by this date.
In the event of exceptional circumstances or the inability to complete the order within the time specified by the Customer, the Seller shall immediately contact the Customer to determine the further procedure, including setting a different date for order completion, and changing the method of delivery.
In the event of exceptional circumstances or the inability to complete the order within the deadline indicated to the Customer, the Seller may withdraw from the contract and return the money paid to the customer.
§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT
The consumer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from the day:
in which the Consumer came into possession of the goods or in which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
in which the Consumer came into possession of the last of the things or in which a third party, other than the carrier and indicated by the Consumer, came into possession of the last of the things in the case of a contract requiring the transfer of ownership of many things that are delivered separately.
conclusion of the contract - in the case of a contract for the supply of digital content.
In order for the Consumer to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
The consumer may use the model withdrawal form at the end of the Regulations, but it is not mandatory.
To meet the deadline to withdraw from the contract, it is sufficient for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.
EFFECTS OF WITHDRAWING FROM THE CONTRACT
In the event of withdrawal from the contract, the Seller returns to the Consumer all payments received from him, including the costs of delivery (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest usual delivery method offered by the Seller), immediately, and in any case not later than 14 days from the day on which the Seller was informed about the Consumer's decision to exercise the right of withdrawal.
The Seller shall refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in any case the Consumer will not incur any fees in connection with this return.
The seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first.
The seller asks you to return the goods to the following address: ul. Zakładowa 145/147, 92-402 Łódź immediately, and in any case not later than 14 days from the day on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the consumer sends the goods back within 14 days.
The consumer bears the direct cost of returning the goods.
The consumer is only responsible for reducing the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
If the goods, due to their nature, cannot be sent back by regular mail, the consumer will also have to bear the direct cost of returning the goods. The consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or while placing the order.
§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT
The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to satisfy his individual needs.
in which the subject of the service is an item subject to rapid deterioration or having a short shelf life.
in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery.
in which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things.
in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery.
for delivering newspapers, periodicals or magazines, with the exception of subscription contracts.
in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract.
for the supply of digital content that is not saved on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract.
§ 9 COMPLAINTS
In the event of a defect in the goods, the Buyer has the option of complaining about the defective goods under the warranty or guarantee provided for in the Civil Code, provided that the guarantee has been granted.
Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:
make a price reduction statement
in the case of a material defect - submit a statement of withdrawal from the contract
demand replacement of the item with one free of defects
demand that the defect be removed
The Seller asks to make a complaint under the warranty to the postal or electronic address indicated in § 2 of the Regulations.
If it turns out that in order to consider the complaint, it is necessary to deliver the claimed goods to the Seller, the Buyer is obliged to deliver this goods, in the case of a Consumer at the Seller's expense, to the address ul. Zakładowa 145/147, 92-402 Łódź.
If the product has been given an additional warranty, information about it, as well as about its conditions, is available in the product description in the Store.
Complaints regarding the operation of the Store should be directed to the e-mail address provided in § 2 of the Regulations.
The complaint will be considered by the Seller within 14 days.
EXTRAJUDICIAL METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others from:
mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free. The list of Inspectorates is here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
assistance of the competent field-based amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted for consideration of a case before an arbitration court. As a rule, the procedure is free. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
free help from the municipal or poviat Consumer Ombudsman.
Internet ODR platform available at: http://ec.europa.eu/consumers/odr/.
§ 10 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as about the recipients of data - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
The purpose of processing Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the implementation of orders. The basis for processing personal data in this case is:
a sales contract or actions taken at the request of the Buyer, aimed at its conclusion (art.6 par.1 lit.b RODO),
the legal obligation on the Seller related to accounting (Article 6 paragraph 1 letter c) and
the Seller's legitimate interest in processing data to determine, assert or defend any claims (Article 6 (1) (f) of the GDPR).
Providing data by the Buyer is voluntary, but at the same time necessary to conclude a sales contract. Failure to provide data will prevent the conclusion of the sales contract in the Store.
Buyer's data provided in connection with purchases in the Store will be processed until:
the Seller will cease to have a legal obligation, obliging him to process the Buyer's data;
the possibility of pursuing claims by the Buyer or the Seller related to the sales contract concluded by the Store will cease;
the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
- depending on what applies in a given case and what will happen at the latest.
The buyer has the right to request:
access to your personal data,
correcting them,
remove,
processing restrictions,
requests to transfer data to another administrator
as well as the law:
object at any time to the processing of data for reasons related to the special situation of the Buyer - to the processing of personal data concerning him, based on art. 6 clause 1 lit. f GDPR (i.e. on legitimate interests pursued by the administrator).
In order to exercise his rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.
§ 11 RESERVATIONS
It is forbidden for the Buyer to provide illegal content.
Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and to fulfill the order.
Contracts concluded on the basis of these regulations are concluded in Polish.
None of the provisions of these Regulations excludes or in any way limits the consumer's rights under the law.
The provisions regarding goods and the sales contract shall apply accordingly to digital content and the contract for the supply of digital content, unless the Regulations specify these issues separately.
§ 12 PROVISIONS CONCERNING NON-CONSUMER BUYERS
The right to withdraw from a distance contract is not entitled to an entity other than the Consumer.
Any liability of the Seller towards the Buyer who is not a Consumer is excluded.
In the event of a dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
Annex 1 to the Regulations
Below is a model withdrawal form from which the Consumer may or may not use: MODEL FOR WITHDRAWING FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)
Zbigniew Maurer Ameco
ul. Zakładowa 145/147, 92-402 Łódź, e-mail address: ameco@ameco.com.pl
- I / We (*) ........................................... .......................... here by inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) / for the provision of the following services (*) / for the supply of digital content in the form of (*):
.................................................. .................................................. .................................................. .................................................. ............................
.................................................. .................................................. .................................................. .................................................. ............................
.................................................. .................................................. .................................................. .................................................. ............................
- Date of conclusion of the contract (*) / receipt (*) ...................................... .................................................. ..................................
- Name of Consumer (s): ........................................ .................................................. ....................................
- Consumer (s) address: .......................................... .................................................. ..............................................
.................................................. .................................................. .................................................. ............................
.................................................. ...........................................
Consumer Signature
(only if the form is sent in paper version)
Date ............................................
(*) Delete as applicable.
Account Regulations
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations
§ 1 DEFINITIONS
Account - the free function of the Store (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.
Buyer - any entity buying in the Store.
Store - Ameco online store run by the Seller at https://ameco.com.pl
Seller - Zbigniew Maurer, entrepreneur running a business under the name Zbigniew Maurer Ameco, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and running the Central Register and Information on Economic Activity, NIP 7281206115, REGON No. 471649483, ul. Zakładowa 145/147, 92-402 Łódź.
§ 2 CONTACT WITH THE SELLER
Postal address: ul. Zakładowa 145/147, 92-402 Łódź
E-mail address: ameco@ameco.com.pl
Phone: 601250050
§ 3 TECHNICAL REQUIREMENTS
For proper functioning and creating an Account, you need:
active email account
device with internet access
web browser that supports JavaScript and cookies
§ 4 ACCOUNT
Creating an Account is entirely voluntary and depends on the will of the Buyer.
The account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data.
To set up an Account, please complete the appropriate form in the Store.
At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the operation of the Account on the terms set out in these regulations.
The Buyer may cancel the Account at any time without incurring any costs.
In order to resign from the Account, please send your resignation to the Seller to the e-mail address: ameco@ameco.com.pl, which will result in immediate deletion of the Account and termination of the contract in the scope of keeping the Account.
§ 5 COMPLAINTS
Complaints regarding the operation of the Account should be directed to the e-mail address ameco@ameco.com.pl.
The complaint will be considered by the Seller within 14 days.
EXTRAJUDICIAL METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others from:
mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free. The list of Inspectorates is here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
assistance of the competent field-based amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted for consideration of a case before an arbitration court. As a rule, the procedure is free. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
Internet ODR platform available at: http://ec.europa.eu/consumers/odr/.
§ 6 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and the basics of data processing, as well as about the recipients of data, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
The purpose of processing Buyer's data is to keep an Account. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Buyer, aimed at its conclusion (art.6 par.1 lit.b RODO), as well as the legitimate interest of the Seller, consisting of processing data to determine , pursuing or defending any claims (art.6 par.1 lit.f RODO).
Providing data by the Buyer is voluntary, but at the same time necessary to keep the Account. Failure to provide data means that the Seller will not be able to provide the Account keeping service.
Buyer's data will be processed until:
the possibility of pursuing claims by the Buyer or the Seller related to the Account will cease;
the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
- depending on what applies in a given case and what will happen at the latest.
The buyer has the right to request:
access to your personal data,
correcting them,
remove,
processing restrictions,
requests to transfer data to another administrator
as well as the law:
object at any time to the processing of data for reasons related to the special situation of the Buyer - to the processing of personal data concerning him, based on art. 6 clause 1 lit. f GDPR (i.e. on legitimate interests pursued by the administrator).
In order to exercise his rights, the Buyer should contact the Seller.
If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.
§ 7 RESERVATIONS
It is forbidden for the Buyer to provide illegal content.
The account maintenance agreement is concluded in Polish.
In the event of important reasons referred to in paragraph 4, the Seller has the right to amend these Account regulations.
Important reasons referred to in paragraph 3 are:
the need to adapt the Store to legal provisions applicable to the Store's operations
improving the security of the service provided
change in the functionality of the Account requiring modification of the Account regulations.
The buyer will be notified of the planned change in the Account regulations at least 7 days before the change is implemented via e-mail sent to the address assigned to the Account.
In the event that the Buyer does not agree to the planned change, he should inform the Seller about it by sending an appropriate message to the e-mail address of the Seller ameco@ameco.com.pl, which will result in termination of the contract in the field of keeping the Account as soon as the planned change enters into force or earlier if Buyer makes such a request.
In a situation where the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to terminate the contract in the future.
In the event of any dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the registered office
The Regulations enter into force on May 21, 2019.